Customer reviews
Best Western L'Artist Hôtel Tours
Read the reviews of guests who have stayed at Best Western Plus L'Artist Hôtel.
Best Western Plus - L'artist Hotel Tours
For a 4 star, one would expect a larger room and above all a shower in the bathroom and not a bathtub... The underground parking has an access ramp with a very sharp turn so avoid if you have something other than a city car. The nearby Indigo car parks will be more accessible and also less expensive if you stay several days...
Catastrophic, I am staying for 12 days until 05/13/2024, I travel a lot and the hotel is not worth a 4 star, the customer is invisible, run away, there are better around.
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In addition, generally speaking, the service was painful. The cleaning team moved all of our belongings, it was very hard to find them afterwards. If we leave our things organized in a certain way, especially in the toilet, it is to stay that way.
Finally, the gentleman at reception is extremely rude. He picked up the phone twice because he didn't want to discuss the subject. He was super rough during our stay