Customer reviews
Best Western L'Artist Hôtel Tours

Elegant room, carefully decorated and equipped (television, coffee machine, kettle, mini-fridge, etc.).
However, for a room advertised as "superior" (King bed), we were very disappointed by the quality of the bedding, which was adequate but nothing more. Moreover, the description of the room presented a large bed whereas we found ourselves with two mattresses and two blankets fixed together by a Velcro system. Disappointing for a 4 star hotel.
Finally, the room was poorly insulated, both thermally and sound-wise (we could follow the conversations of passers-by in the street or our neighbors in the corridors).

The bed was comfortable, cleanliness was essential, however for a 4 star we expected better.
The evening staff was very pleasant, and the breakfast was very good!
However, we hoped to pay for our stay by electronic holiday vouchers, as mentioned on the hotel website as well as the ANCV website and we were forced to pay by credit card... Big disappointment and expenses which were not planned .

I invite you to mention this on your site or equip yourself for this type of payment which is likely to become more and more frequent.

At the top, I recommend