Customer reviews
Best Western L'Artist Hôtel Tours
Read the reviews of guests who have stayed at Best Western Plus L'Artist Hôtel.
Best Western Plus - L'artist Hotel Tours
Stay for a business trip and to attend a conference.
Ideal location, less than 5 minutes from the train station and the conference center.
Wonderful little hotel with a cozy, family-friendly atmosphere. The rooms are renovated and spotless. The bed is comfortable.
Valentin (very awake at dawn), Fanny, and their reception colleagues are professional, helpful, down-to-earth, and warm, doing their utmost to make everyone's stay as pleasant as possible.
They do a pretty good job, I must say 😎
Thanks also to the manager (also helpful and always smiling) and the breakfast and housekeeping teams, who are incredibly efficient and friendly.
I look forward to coming back one day.
Ideal location, less than 5 minutes from the train station and the conference center.
Wonderful little hotel with a cozy, family-friendly atmosphere. The rooms are renovated and spotless. The bed is comfortable.
Valentin (very awake at dawn), Fanny, and their reception colleagues are professional, helpful, down-to-earth, and warm, doing their utmost to make everyone's stay as pleasant as possible.
They do a pretty good job, I must say 😎
Thanks also to the manager (also helpful and always smiling) and the breakfast and housekeeping teams, who are incredibly efficient and friendly.
I look forward to coming back one day.
Well-appointed room and amenities, staff were very friendly and helpful. Great location near the train station (there is also a side entrance which leads to the junction nearby) and conference centre.
Well-located and well-decorated hotel. Very reasonably sized room with air conditioning. Large bed. Excellent breakfast with a wide selection. Friendly and welcoming staff.
A very bad experience at this hotel. Perhaps a child-friendly policy...
I sent a message and called to make sure a crib was set up for my 13-month-old baby in the room we had booked for 3 (2 adults + 1 baby).
The hotel confirmed the crib over the phone. Upon arrival, we learned that a crib could be provided, yes, but without a mattress. So, in this hotel, babies don't have a mattress to sleep on. The solution found was not at all safe: put a duvet at the bottom of the crib. There was no "cushion" in the bed provided by the hotel; my baby could sleep directly in the bed mechanism...
I do not recommend this hotel for children at all; I even wonder if it's intentional to avoid children.
I sent a message and called to make sure a crib was set up for my 13-month-old baby in the room we had booked for 3 (2 adults + 1 baby).
The hotel confirmed the crib over the phone. Upon arrival, we learned that a crib could be provided, yes, but without a mattress. So, in this hotel, babies don't have a mattress to sleep on. The solution found was not at all safe: put a duvet at the bottom of the crib. There was no "cushion" in the bed provided by the hotel; my baby could sleep directly in the bed mechanism...
I do not recommend this hotel for children at all; I even wonder if it's intentional to avoid children.
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The staff was very friendly and helpful, room was clean and comfortable.
It’s also included a breakfast buffet with great variety of food and drinks.
We highly recommend this amazing place!